Shipping and handling

Worldwide Shipping Information:

All accessories & humidors are packaged with the utmost care and all steps are taken to ensure that these are delivered in perfect condition. All cigar boxes are carefully inspected & vacuum-sealed prio to shipping. These steps help make sure that your cigars will not arrive dried out. We do strongly encourage you to rest your cigars in your humidor (16-18C (60-65F), 65-70% RH) upon arrival. Shipments are made using regular postal services or private couriers when necessary. Deliveries shall usually be made within 10 to 30 business days depending on the final destination. Any taxes that are required to be paid for local importation are the responsibility of the client. Nominis (TopCubans.com) will not be held responsible for any local taxes or duties due. If you have doubts about your local taxation laws, it is your responsibility to find this information.

Postal shipments which are not delivered or suffer long delays will be considered lost and replaceable as of one month after the shipping date in accordance with International Postal protocol. Clients will be informed of when the replacement will be shipped. Please note, no replacements will be shipped before the one month time frame has been passed. Nominis cannot be held accountable for delays caused by human error (incorrect addresses) or natural disasters. Dispatching of your package normally takes 1 - 3 business days, but can take a little longer on special occasions, like during busy promotions.

Shipping Fees:

- FREE SHIPPING for all orders of min. $200 (excl. USA, SINGAPORE, U.A.E).

- Shipping fee of $20 applies to all orders of less than $200.

- Shipping fee of $50 applies to all orders delivered via private courier (countries listed in checkout).
- Shipping fee of $30 applies to all orders delivered via priority mail (countries listed in checkout).
- No shipping fee applies to CHF orders.
- Shipping fee of $30 applies to all Singaporean orders.

Shipping Times:

- Registered & Priority Mail : 10-30 business days
- Private Courier : 2-5 business days
- SwissPost (CH orders) : 1-3 business days

Countries We Ship To:

We offer global shipping to a broad range of countries. Our coverage includes:

Africa: Algeria, Angola, Botswana, Cameroon, Egypt, Kenya, Morocco, South Africa, and more.
Asia: China, India, Japan, South Korea, Singapore, and more.
Europe: Italy, Spain, United Kingdom, Switzerland, and more.
North America: Canada, Mexico, United States.
South America: Argentina, Chile, and more.
Oceania: Australia, New Zealand, Fiji, and more.
Caribbean: Bahamas, Barbados, Jamaica, and more.

If your country is not listed, please contact us to inquire about shipping options.